| Computershare | |
| SOLICITATION PREPARATION | |
| Recordholder table conversion | Y |
| Inspector for shareholder meetings | Y |
| Strategic planner for s/h meetings | Y |
| Shareholder profile analysis | Y |
| Profit analysis for efficient mailing | Y |
| Assist in design of materials | Y |
| Supply other printed enclosures | Y |
| Household proxies | Y |
| PRINT ON PROXIES | |
| Text | Y |
| Names, addresses, shares | Y |
| MAIL PROXIES DIRECTLY TO | |
| Recordholders | Y |
| Brokers, banks for street accounts | Y |
| SOLICITATION SERVICES | |
| Separate disaster recovery site | Y |
| Proxy solicitation services | Y |
| Merger/acquisition proxy services | Y |
| Solicit recordholders, street, instl. accts. | Y |
| Provide search/distribution svcs. | Y |
| Keep contact w/agents' proxy depts. | Y |
| Record shareholder conversations | Y |
| Daily analyses of overall results | Y |
| Mass calls to ind. recordholders | Y |
| Contact shareholders internationally | Y |
| Interactive VRU systems for votes | Y |
| Answer recordholders' questions | Y |
| Accept incoming calls/votes | Y |
| Accept incoming calls/reg. accts. | Y |
| Accept incoming calls/street accts. | Y |
| Touch-tone voting | Y |
| Internet voting | Y |
| Coordinate calls w/tabulation agents | Y |
| PROXY TABULATION SERVICES | |
| Proxy tabulation services | Y |
| ADP interface for street positions | Y |
| Optical scanning for proxy tabulation | Y |
| Real-time, on-line tabulation system | Y |
| Client on-line access to voting results | Y |
| Report unvoted proxies (many shares) | Y |
| Analysis of voter shareholder profiles | Y |
SHAREHOLDER COMMUNICATIONS: Services - Proxy
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