TRANSFER AGENT: Business Statistics - Full-Service Providers

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Full-service Transfer Agent business statistics.

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TRANSFER AGENT: Business Statistics - Full-Service Providers

	APEX FUND SERVICES	BNY MELLON	ENVISION FINANCIAL SYSTEMS, INC.	FIS	NORTHERN TRUST	ULTIMUS FUND SOLUTIONS	UMB FUND SERVICES	U.S. BANK GLOBAL FUND SERVICES
CLIENT INFORMATION
# Mutual fund complexes	31	635	**	31	160	194	84	278
# Portfolios	64	12,016	**	875	N/A	712	499	1,039
# Open-end U.S. mutual fund shareholder accounts (Ks)	61	5,584	**	1,833	606	1,313	475	2,400
# Closed-end U.S. mutual fund shareholder accounts	164	3,756	**	**	0	8,013	54,708	2,741
# Mutual fund complexes added/lost in 2018	-6	-26	**	**	16	0	6	9
# Shareholder accounts added/lost in 2018	3,208	194,848	**	1,023,906	16,411	11,027	91,614	-166,273
# Clients outside of the U.S.	0	463	**	0	**	3	N/A	**
# Clients operate offshore funds	0	463	**	NA	N/A	0	N/A	**
# Clients sell funds in their country of domicile	0	N/A	**	NA	N/A	0	N/A	**
# Offices outside of the U.S.	0	83	**	1	7	0	N/A	**
SERVICE SUMMARY
Overflow facilities	No	Yes	No	Yes	No	No	Yes	No
DC participant recordkeeping	No	No	No	Yes	No	No	Yes	No
Portfolio accounting	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes
Domestic custody	No	Yes	No	No	Yes	No	Yes	Yes
Global custody	No	Yes	No	No	Yes	No	Yes	Yes
Require funds to sign multiyear contract	No	Yes	**	Yes	Yes	No	No	No
Offer hybrid servicing (mix of full and remote service)	Yes	Yes	**	Yes	No	Yes	Yes	Yes
PERSONNEL
Average industry experience (years)	19	N/A	N/A	21	7	16	11	11
Average tenure with company (years)	13	7	N/A	16	5	9	7	11
Quality incentives available	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
In-house fulfillment facility	Yes	No	No	No	No	Yes	Yes	No
TYPE OF FUNDS SERVICED
N-Load Funds	U	U	U	U	U	U	U	U
Front Load Funds	U	U	U	U	U	U	U	U
CDSC (Back Load) Funds	A	U	U	U	U	U	U	U
Spread Load Funds	A	U	U	U	N	U	A	U
Multiple Class Funds	U	U	U	U	U	U	U	U
Money Market Funds	A	U	U	U	U	U	U	U
Variable Annuities	A	U	N	U	N	U	A	U
Closed-End Funds	U	U	D	U	N	U	U	U
Offshore Funds	A	U	U	U	U	U	A	U
Foreign Managed Funds	A	U	U	U	U	U	U	U
State Investment Pool	A	U	U	A	N	U	U	U
SEC Registered Hedge Funds	U	U	N	U	U	U	U	U
Unregistered Hedge Funds	U	U	N	U	U	U	U	U
Cash Balance Hedge Funds	N	U	N	U	U	U	A	U

**=Not Reported
N=Not Available
N/A=Not Applicable
U=In Use
A=Available
D=In Development