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TRANSFER AGENT: Business Statistics - Full-Service Providers

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Full-service Transfer Agent business statistics.

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TRANSFER AGENT: Business Statistics - Full-Service Providers
APEX FUND SERVICES BNY MELLON ENVISION FINANCIAL SYSTEMS, INC. FIS NORTHERN TRUST ULTIMUS FUND SOLUTIONS UMB FUND SERVICES U.S. BANK GLOBAL FUND SERVICES
CLIENT INFORMATION
# Mutual fund complexes 31 635 ** 31 160 194 84 278
# Portfolios 64 12,016 ** 875 N/A 712 499 1,039
# Open-end U.S. mutual fund shareholder accounts (Ks) 61 5,584 ** 1,833 606 1,313 475 2,400
# Closed-end U.S. mutual fund shareholder accounts 164 3,756 ** ** 0 8,013 54,708 2,741
# Mutual fund complexes added/lost in 2018 -6 -26 ** ** 16 0 6 9
# Shareholder accounts added/lost in 2018 3,208 194,848 ** 1,023,906 16,411 11,027 91,614 -166,273
# Clients outside of the U.S. 0 463 ** 0 ** 3 N/A **
# Clients operate offshore funds 0 463 ** NA N/A 0 N/A **
# Clients sell funds in their country of domicile 0 N/A ** NA N/A 0 N/A **
# Offices outside of the U.S. 0 83 ** 1 7 0 N/A **
SERVICE SUMMARY
Overflow facilities No Yes No Yes No No Yes No
DC participant recordkeeping No No No Yes No No Yes No
Portfolio accounting Yes Yes No Yes Yes Yes Yes Yes
Domestic custody No Yes No No Yes No Yes Yes
Global custody No Yes No No Yes No Yes Yes
Require funds to sign multiyear contract No Yes ** Yes Yes No No No
Offer hybrid servicing (mix of full and remote service) Yes Yes ** Yes No Yes Yes Yes
PERSONNEL
Average industry experience (years) 19 N/A N/A 21 7 16 11 11
Average tenure with company (years) 13 7 N/A 16 5 9 7 11
Quality incentives available Yes Yes Yes Yes Yes Yes Yes Yes
In-house fulfillment facility Yes No No No No Yes Yes No
TYPE OF FUNDS SERVICED
N-Load Funds U U U U U U U U
Front Load Funds U U U U U U U U
CDSC (Back Load) Funds A U U U U U U U
Spread Load Funds A U U U N U A U
Multiple Class Funds U U U U U U U U
Money Market Funds A U U U U U U U
Variable Annuities A U N U N U A U
Closed-End Funds U U D U N U U U
Offshore Funds A U U U U U A U
Foreign Managed Funds A U U U U U U U
State Investment Pool A U U A N U U U
SEC Registered Hedge Funds U U N U U U U U
Unregistered Hedge Funds U U N U U U U U
Cash Balance Hedge Funds N U N U U U A U

**=Not Reported
N=Not Available
N/A=Not Applicable
U=In Use
A=Available
D=In Development