TRANSFER AGENT: Business Statistics - Remote Service Providers

Partner Insights from
BNY Mellon DST Envision FIS
CLIENT INFORMATION
# Mutual fund complexes 2 308* 5 227
# Portfolios 162 10,154 1,271 4,102
# Open-end U.S. mutual fund shareholder accounts (Ks) 761 42,600 2,704 3,173
# Open-end for brokers performing subaccounting (Ks) 77,472 48,800 0 N/AV
# Closed-end U.S. mutual fund shareholder accounts 0 10,186 0 N/AV
# Mutual fund complexes added/lost in 2017 0 1(2) 0(0) 0
# Shareholder accounts added/lost in 2017 (414) 2,824,228(1,370,192) 1,155 N/AV
# Clients outside of the U.S. 0 13 N/AP 2
# Clients operate offshore funds 0 2 N/AP 2
# Clients sell funds in their country of domicile N/A 13 N/AP 2
# Offices outside of the U.S. 83 12 1 210+
SERVICE SUMMARY
Overflow facilities Y Y N/AP Y
DC participant recordkeeping N Y N/AP Y
Portfolio accounting Y N N/AP N
Domestic custody Y N N/AP N
Global custody Y N N/AP N
Require funds to sign multiyear contract Y N Y Y
Offer hybrid servicing (mix of full and remote service) Y Y Y Y
Available 24x7 for inquiry and input? Y Y Y Y
PERSONNEL
Average industry experience (years) ** N/AV N/AP 15
Average tenure with company (years) 7.3 10.67 N/AP 13
Quality incentives available Y Y N/AP Y
In-house fulfillment facility N N N/AP N
TYPE OF FUNDS SERVICED
No-Load Funds U U U U
Front Load Funds U U U U
CDSC (Back Load) Funds U U U U
Spread Load Funds U U U U
Multiple Class Funds U U U U
Money Market Funds U U U U
Variable Annuities U U N U
Closed-End Funds U U D U
Offshore Funds U U U U
Foreign Managed Funds U U U U
State Investment Pool U U U A
SEC Registered Hedge Funds U U N U
Unregistered Hedge Funds U U N U
Cash Balance Hedge Funds U A N U

**Not reported
N=Not available
U=In use
A=Available
D=In development
*Change in number of clients and accounts are primarily due to DST’s acquisition of Boston Financial Data Services.

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