| ALPS, A DST Co. | Atlantic Fund Services | BNY Mellon | DST | Envision Financial | FIS | |
| MAJOR SERVICE FEATURES | ||||||
| Document management and retrieval facilities | ||||||
| Electronic document imaging | U | U | U | U | U | U |
| Document & data on single screen | U | U | U | U | U | U |
| Automated document distribution | U | U | U | U | U | U |
| Character recognition | A | A | U | U | U | A |
| Instant hard copy output of images | U | U | U | U | U | U |
| Automatic faxing of images | U | U | U | U | U | U |
| Operational dashboard/control center | U | U | U | U | D | U |
| Financial control | ||||||
| Real-time updates to transactions | N | U | U | U | U | U |
| Real-time portfolio cash reporting | U | U | U | U | U | U |
| Integrated with fund accounting system | U | U | U | U | U | U |
| Automated DDA reconciliations | U | N | U | U | U | U |
| Integrated partnership allocation system | N | A | U | U | A | U |
| Cost basis accounting/performance | ||||||
| Cost basis reporting | U | U | U | U | U | U |
| Individual performance results | U | A | U | U | U | U |
| Account statements | ||||||
| Integrated across multiple services | N | N | U | U | U | A |
| Automated telephone service | ||||||
| Inquiries/customer transactions | U | A | U | U | U | U |
| SYSTEM CAPABILITIES SALES | ||||||
| Direct sales | ||||||
| Fed funds purchases | U | U | U | U | U | U |
| Hold funds for check to clear | U | U | U | U | U | U |
| Override load level | U | U | U | U | U | U |
| Override minimum | U | U | U | U | U | U |
| Automatically calculate ROA | U | U | U | U | U | U |
| Future-date transactions | U | U | U | U | U | U |
| Wire order sales | ||||||
| On line entry of phone orders | U | U | U | U | U | U |
| Support NSCC Fund/SERV | U | U | U | U | U | U |
| Dealer input via PC (non-Internet) | N | A | U | U | U | A |
| Dealer input via PC (Internet) | A | A | U | U | U | U |
| Assign shares before registration | N | U | U | U | U | U |
| Aging report of unpaid items | U | U | U | U | U | U |
| FINRA letters | N | N | U | N | N | A |
| Partial payment capability | A | A | N | N | U | A |
| Split registration capability | N | A | N | U | U | U |
| Access to orders by | ||||||
| Dealer's name | U | U | U | U | U | U |
| Dealer's branch designation | U | U | U | U | U | U |
| Rep number | U | U | U | U | U | U |
| Dealer confirmation number | U | U | U | U | U | U |
| NSCC control number | U | U | U | U | U | U |
| History of orders for | ||||||
| Two weeks | U | U | U | U | U | U |
| 30 days | U | U | U | U | U | U |
| 90 days | U | U | U | U | U | U |
| Unlimited | U | U | U | U | U | U |
| Letters of Intent (LOI) | ||||||
| On-line access to LOI | A | U | U | U | U | U |
| Automatic warning reports | U | U | U | U | U | U |
| System-generated letters | N | U | U | U | U | U |
| Escrow automatically calculated | U | U | U | U | U | U |
| Escrow automatically released | U | U | U | U | U | U |
| Purchase pick up for back-dated LOI | U | U | U | U | U | U |
| Multiple accounts and funds | U | U | U | U | U | U |
| Rights of accumulation | ||||||
| Link multiple accounts and funds | U | U | U | U | U | U |
| On-line display of ROA value/level | U | U | U | U | U | U |
| Contingent deferred sales charge | ||||||
| Aging of purchases | U | U | U | U | U | U |
| Apply liquidation to oldest shares | U | U | U | U | U | U |
| Calculate appreciation | U | U | U | U | U | U |
| Track exchanges | U | U | U | U | U | U |
| Commission statements | ||||||
| Paper | U | U | U | U | U | U |
| Transmission | U | A | U | U | U | U |
| NSCC Commission System | U | U | U | U | U | U |
| Trail commissions | U | U | U | U | U | U |
| Commission information on-line | ||||||
| By dealer | U | U | U | U | U | U |
| By branch | U | U | U | U | U | U |
| By rep | U | U | U | U | U | U |
| Calculate trail commissions | ||||||
| Based on "record date" | U | A | N | U | N | U |
| Average daily balance | U | U | U | U | U | U |
| Vary method by dealer | U | A | U | U | A | U |
| Vary rates by dealer | U | A | U | U | U | U |
| Bonus rates by dealer | A | A | U | U | U | U |
| Bonus rates by fund | A | A | A | U | U | U |
| Tiered rates by asset size | A | A | U | U | U | U |
| SYSTEM CAPABILITIES: ASSET ALLOCATION | ||||||
| Based on multiple plans | U | A | U | U | U | U |
| Across multiple accounts | U | A | U | U | U | U |
| Including non-fund products | N | D | A | U | N | N |
| Including external funds | N | D | U | U | U | N |
| Re-balance feature | U | A | U | U | U | U |
| SYSTEM CAPABILITIES: DIVIDENDS | ||||||
| Overlapping record/pay dates for | ||||||
| Dividend | U | U | U | U | U | U |
| Short-term gain | U | U | U | U | U | U |
| Mid-term gain | U | A | U | U | A | N |
| Long-term gain | U | U | U | U | U | U |
| Stock split/stock dividend | U | A | U | U | U | U |
| Return of capital | U | U | U | U | U | U |
| Daily accruals separately for | ||||||
| Dividends | U | U | U | U | U | U |
| Short-term capital gains | N | N | U | N | N | U |
| Long-term capital gains | N | N | U | N | N | U |
| Interest | A | N | U | U | U | U |
| Process offering price dividend and | ||||||
| Auto-calculate ROA discounts | U | A | U | U | U | A |
| Auto-calculate LOI discounts | U | A | U | U | U | A |
| Auto-pay commissions to dealers | U | A | U | U | U | A |
| Payment options | ||||||
| Cash distribution by check | U | U | U | U | U | U |
| Cash distribution by fed wire | U | U | U | U | U | U |
| Cash distribution by ACH | U | U | U | U | U | U |
| Reinvest in same fund | U | U | U | U | U | U |
| Reinvest in another fund | U | U | U | U | U | U |
| Reinvest in certificates | N | A | N | U | A | A |
| Issue check in lieu of fractionals | N | N | N | U | U | A |
| Hold cash | N | U | N | U | U | U |
| Split cash and reinvest | U | A | U | U | U | U |
| Payment to multiple payees | A | U | U | U | U | U |
| Reinvest from non-IRA to IRA account | A | A | U | U | U | U |
| Reinvest from IRA to non-IRA account | N | A | U | U | U | U |
| Reinvest from outside fund complex | N | N | A | U | U | U |
| SYSTEM CAPABILITIES: MAINTENANCE | ||||||
| Do routine maintenance changes | ||||||
| Record of date of the change | U | U | U | U | U | U |
| On-line history of changes | U | U | U | U | U | U |
| Cross-reference to source, image or microfilm | U | U | U | U | U | U |
| Hard copy journal of changes | U | U | U | U | U | U |
| Ability to key verify changes | U | A | U | U | U | U |
| Global changes to multiple accounts | ||||||
| Dealer main office changes | U | U | U | U | U | U |
| Branch office changes | U | U | U | U | U | U |
| Rep changes | U | U | U | U | U | U |
| Wholesaler changes | U | A | U | U | U | U |
| Territory reassignments | U | A | U | U | U | U |
| Account number changes | U | N | U | N | U | U |
| SYSTEM CAPABILITIES: EXCHANGES | ||||||
| Select accounts with phone exchange privilege | U | U | U | U | U | U |
| Select accounts identified by a timing service | U | A | U | U | U | U |
| SYSTEM CAPABILITIES: REDEMPTIONS | ||||||
| Select accounts with phone redemption privileges | U | U | U | U | U | U |
| Automatic transfer of proceeds via ACH | U | U | U | U | U | U |
| Automated holdback option of redemptions | U | U | U | U | U | U |
| Automated input from check writing privilege | A | A | U | U | U | U |
| Automated input from credit card charges | N | A | N | U | U | U |
| Daily report of money to be wired | U | U | U | U | U | U |
| SYSTEM CAPABILITIES: TRANSFERS | ||||||
| Prevent out-of-proof conditions | U | U | U | U | U | U |
| Auto transfer account options to new account | U | U | U | U | U | U |
| Carry cost basis with a transfer | U | U | U | U | U | U |
| Transfer by single transaction | ||||||
| From one account to many | A | U | U | U | U | U |
| From many accounts to one | A | N | U | U | U | U |
| One certificate | N | U | U | U | A | U |
| Multiple certificates | N | U | U | U | A | U |
| Consolidate duplicate accounts | ||||||
| Via transfer | U | U | U | U | U | U |
| Other automated means | U | A | U | U | U | U |
| Automatic match list | U | N | N | N | U | U |
| Automatic consolidation | U | N | A | N | U | U |
| If certificates exist | N | N | A | N | U | A |
| SYSTEM CAPABILITIES: CERTIFICATES | ||||||
| Print certificates by computer | N | N | U | U | A | U |
| Show certificate address on-line | N | N | U | U | U | U |
| Show certificate address off-line | N | N | U | U | U | U |
| Stopped certificate numbers on-line | ||||||
| For inquiry | U | U | U | U | U | U |
| For editing | U | U | U | U | U | U |
| By reason code | U | U | U | U | U | U |
| SYSTEM CAPABILITIES: ADJUSTMENTS | ||||||
| Identify reasons for reversals | U | U | U | U | U | U |
| Periodic operator error statistics | U | U | U | U | U | U |
| X-reference to hard copy/microfilm | U | U | U | U | U | U |
| Transaction processing update corrections | U | U | N | N | U | U |
| Reverse/reprocess with trail/recalculations | ||||||
| Affected distributions | U | U | U | U | U | U |
| Dealer commissions | U | U | U | U | U | U |
| Gain/loss on transaction | U | U | U | U | U | U |
| SYSTEM CAPABILITIES: WITHDRAWAL PLANS | ||||||
| Make periodic payments based on | ||||||
| Prescribed dollar amount | U | U | U | U | U | U |
| Specified number of shares | U | U | U | U | U | U |
| Percentage of the account value | U | U | U | U | U | U |
| Prescribed number of payments | U | U | U | U | U | U |
| Life expectancy | U | U | U | U | U | U |
| Pay non-registered holders | ||||||
| Split among multiple payees | U | A | U | U | U | U |
| Use a payee for specific payments | U | U | U | U | U | U |
| Send confirm to registered holder | U | U | U | U | U | U |
| SYSTEM CAPABILITIES: PROXY PROCESSING | ||||||
| Proxy record date calculation | N | U | U | N | U | U |
| Provide proxy mailing & tabulation | N | N | N | N | N | U |
| Proxy trial run before actual date | N | N | N | N | N | U |
| Show mixed votes (omnibus accounts) | N | N | N | N | N | N |
| Info via computer at annual meeting | N | N | N | N | N | A |
| Provide on-line proxy information | ||||||
| By individual shareholder | N | N | N | N | N | U |
| Cumulative by fund | N | N | N | N | N | U |
| Automatic machine-readable proxies | N | N | N | N | N | N |
| On-line proxy voting | N | N | N | N | N | A |
| On-line proxy tabulation | N | N | N | N | N | U |
| Select based on proxy responses: | ||||||
| Large non-voting accounts | N | N | N | N | N | A |
| Accounts with negative votes | N | N | N | N | N | A |
| Geographical non-voting accounts | N | N | N | N | N | N |
| Final how voted list | N | N | N | N | N | A |
| SYSTEM CAPABILITIES: BLUE SKY REPORTING | ||||||
| Report Blue Sky sales daily | U | U | U | U | U | U |
| Record/track registered amounts | U | U | U | U | U | U |
| Generate reports by state | U | U | U | U | U | U |
| Monitor state sales for oversold condition | U | U | U | U | U | U |
| Support external Blue Sky systems | U | U | U | U | U | U |
| SYSTEM CAPABILITIES: GENERAL REPORTING | ||||||
| Built-in writer for ad hoc reports | U | U | U | U | U | U |
| SQL database used for all data | A | U | U | U | U | U |
| Use of third-party SQL tools and writers | U | U | U | U | U | U |
| Database tables to support third-party | U | U | U | U | U | U |
| Post reports to a website | U | U | U | U | U | U |
| Integrated user-defined report writer | U | U | A | U | ||
| SYSTEM CAPABILITIES: GLOBAL PROCESSING | ||||||
| Global payments | ||||||
| Global banking payment structure | N | U | U | U | U | U |
| IBAN, BIC and Currency ISO standards | N | U | U | U | U | U |
| Currency and language reporting | ||||||
| Multi-lingual user interface | N | U | A | U | N | A |
| Statement/confirms-language indicators | N | U | A | U | A | U |
| Distributor commission currency indicators | N | U | A | U | N | U |
**Not reported
N=Not available
U=In use
A=Available
D=In development