Black Diamond Performance Reporting, portfolio management service provider for independent advisors, has now put the crowning touch on its growing client service team. It appointed Nancy Ma-Apfel as its director of client service, the company said Friday morning.
Ma-Apfel will lead a specialized group of service professionals who will give its independent advisor client base a single point of contact at the company for all of their needs. She has over 14 years of experience in building and managing service teams, and will continue that with her group at Black Diamond. There, her team will be directly responsible for ensuring smooth client experiences with Black Diamond’s technology.
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