Gary French is the managing director of the investment operations unit at Zurich Scudder Investments. That unit is comprised of roughly 325 employees. He is also chairman of the board of the National Investment Company Service Association.

French discussed the 2002 NICSA Operations Conference, which is taking place this week in Miami, as well as current operational challenges for Zurich Scudder and the industry in general with Mutual Fund Market News' Andrew Brent.

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