Not only are fund companies in Canada bypassing important opportunities to market themselves and their products, they are also failing to communicate some crucial information to their clients. These were the conclusions of a just-released study by DALBAR Canada, the Canadian office of DALBAR, a research firm based in Boston.

The study, conducted in late summer, evaluated the mailings in the latest financial year of 22 mutual fund companies and included 17 of the 20 largest fund sponsors in Canada.

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