WASHINGTON - The mutual fund industry will need to overhaul its online service and security capabilities as U.S. investors increasingly turn to the Internet, instant messaging and other mobile devices to manage their personal finances, investment decisions and transactions.

By 2035, the average American will operate 10 Internet-enabled devices running over IP (Internet Packet) v. 6 protocol, up from today's IP v. 2. Already, said Google VP and Chief Internet Evangelist Dr. Vinton G. Cerf, Gen X'ers mostly communicate via instant messages. "E-mail is so 20th century," he said.

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