Do you have a plan in place to reach out to clients the next time the markets plummet? If not, you could quickly find yourself dealing with a group of nervous clients about to make some very bad moves. What's more important: Without a clear client communication plan for downturns, you'll be missing out on a big opportunity to strengthen your business.

It's been quite a ride for advisors and investors since the March 2009 valley in stocks. While many have cheered the new highs, plenty are worried that another crash (à la 2008) is right around the corner.

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