MIAMI - David Driskill doesn't believe in chance. He believes in statistics. The co-founder of National Quality Review of Boston says that statistics prove that even by reducing the margin of error slightly, mutual fund companies can increase investor retention.
"When we make a mistake, we are more likely to lose a shareholder," said Driskill during a presentation at The National Investment Company Service Association conference here last month. And with that shareholder go his or her assets, fees and commissions.