Fifty-five percent of employees who enrolled in employee benefits in 2002 chose to do so over the Web, according to a survey by Belelogic, an online provider of employee benefits. And nearly all of these enrollment systems were done on outside, non-corporate Websites.
More than one-third, 35%, of those who chose to enroll online said they found it less confusing that telephone voice activation systems.
The survey was conducted among 4,100 employees at 10 Belelogic clients over the past eight months.
The Web is becoming the dominant means of delivering human resources services to employees and is a great cost savings to corporations offering 401(k)s and other benefits, according to a recent report by Towers Perrin.