To combat the high turnover rates of customer service and systems personnel, which can run as high as 25 percent a year, Putnam Investments of Boston will hire 200 people to fill these jobs remotely from their homes in Maine, said Karnig Durgarian, senior managing director and chief of operations at Putnam. Studies have shown that the turnover rates of people working from home are only six percent, Durgarian said.

Putnam decided to hire Maine residents after studying the demographics of people in states surrounding Massachusetts, Durgarian said.

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