Financial advisers will remember 2011 as "The Year of Volatility" or "The Year of Uncertainty," according to a survey of 200 financial advisers polled by the SEI Advisor Network.

The majority of advisers said they communicated with clients more frequently and felt more pressure to keep clients satisfied in 2011 than in 2010, with clients' need for more "personal communication" trumping the need for more "reporting" and "education." Investors "aren't just looking for more investment reports or lengthy documents explaining the current status of the financial markets," said Patrick Tucker, principal at Meridian Management, Inc., in Omaha, Neb. "First and foremost, they want personal communication-direct contact through calls, e-mails, and meetings-with their financial adviser about issues that matter like the status of their goals, personal situation and plans for the future."

Subscribe Now

Access to premium content including in-depth coverage of mutual funds, hedge funds, 401(K)s, 529 plans, and more.

3-Week Free Trial

Insight and analysis into the management, marketing, operations and technology of the asset management industry.