SALT LAKE CITY -- If financial advisors really want to increase the likelihood that their clients will commit to and execute on the retirement savings plans they've devised, they should ask less questions, use lots of simple visual aids and talk to them like eight-year-old children.
That about sums up the advice noted psychologist, public speaker and researcher Ted Klontz gave to advisors during his keynote address here at the National Association of Personal Financial Advisors' national conference.
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