As serendipity would have it, “Handle with Care” by the Traveling Wilburys was playing in the café where I ducked out for coffee today. The first line, “Been beat up and battered 'round,” sure seemed to describe recent markets.  The song reminds me of a story I read where George Harrison explained how he came up with the title while looking at a box in the recording studio marked, “Handle with Care.”

Today, the same goes for our clients. While they may understand that their diversified portfolios are built to withstand market swings, their emotions may sometimes get the best of them. I use the following techniques to reassure clients and keep them appropriately focused on the long-term:

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