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The industry best prepared for remote work

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As fears about the spread of the coronavirus forced employers to shutter their offices, one industry was more prepared than most to work from home: fintech.

Many of these firms already had established work-from-home policies and processes, allowing their employees to connect seamlessly from almost anywhere. This strength is just one of several important takeaways for planners (and their organizations) from this year’s Best Fintechs to Work For ranking.

“Some of them have more than one office around the country and rely on tools like video chat to communicate with employees,” Financial Planning associate editor Jessica Mathews tells me. “Advisors who use these tools already won’t be impacted as much as those who rely on in-person meetings.”

In her feature about the 11 wealth management fintechs that won a spot on this year’s list, “Tickets to Lollapalooza: Perks from the best wealth management fintechs,” Mathews notes eye-catching benefits including scuba diving trips and concert tickets. But that’s not what keeps employees engaged and loyal, she tells me.

Is fintech the best industry for remote workers?

“It surprised me how little fintech executives talk about those perks,” Mathews says. Instead, they prioritize flexibility, clear expectations and allowing employees to manage their own client relationships. “That prioritization shows,” she says. “Advisors who can provide and articulate a growth path for their employees will be better off.”

Given the enormous tumult we are experiencing, companies that proactively offer technology, support and guidance for employees to work remotely will also be better off.

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