Banco Popular de Puerto Rico

Ms. Rina Rao is a Master Data Management consultant and Senior Project Manager.� Rina Rao is a Professional Engineer and a certified Project Management Professional with a�focus on the Information Management space.�With a passion for enhancing customer interactions and customer experience through Master Data Management (MDM), Rina has been an advisor assisting energy organizations on MDM initiatives since 2008 and is currently consulting for Husky Energy in Calgary.�Her expertise spans the creation of the master data vision and strategy to ensure alignment with enterprise data initiatives through to establishing the necessary ownership and governance to position the initiatives for success.�Rina holds a Master's Degree in Electrical and Software Engineering from the University of Calgary and a Bachelor's Degree in Telecommunications Engineering from Bangalore University.

Joe Love is a Senior Solutions Consultant for Master Data Management at TIBCO Software Inc.� He has been working for vendors with leading MDM and complimentary integration technologies since 2006, supporting engagements at customers among various industries.� Prior, he worked from 1998 until 2006 in the related area of customer relationship management at a leading CRM vendor.

Joe Panettieri (@JoePanettieri�or @ChannelE2E) is contributing editor for Information Management, overseeing day-to-day content for the site. He has covered CIO issues and information technology since 1992. At his latest startup, After Nines Inc., Panettieri is content czar at ChannelE2E, tracking IT service providers from Entrepreneur to Exit (E2E).

Information Management contributing editor Lenny Liebmann has been covering cybersecurity for more than 25 years.

Andre serves IT Infrastructure & Operations Professionals. He is a leading expert on network operations and architecture. His research focuses on networking technology and strategy, mobile network infrastructure, application delivery networking, data center convergence, and more.

Vince Belanger is principal in charge of CBIG Consulting�s southeast office based in Raleigh, N.C. He is a recognized authority in the development and implementation of information management solutions to meet business challenges, and underscores his work with a deep understanding of how a highly organized business model should work, and what sources can serve as catalysts to create competitive advantage and eliminate inefficiencies. To that end, Vince�s core competencies include but are not limited to the following: Big Data; Information Management; Enterprise Architecture & Integration; Strategic Planning & Analysis; Complex Systems Integration; and Enterprise Content Management.

Kate serves Application Development & Delivery Professionals. She is a leading expert on customer relationship management (CRM) and customer service strategies, maturity, benchmarking, governance, and ROI. She is an accomplished public speaker and frequently presents at�industry events such as CRM Evolution. She has been published in The Wall Street Journal, Forbes magazine, and industry publications such as CRM Magazine, KM World, and Destination CRM.�