Banco Popular de Puerto Rico

Christina McKeon is director of product marketing, Performance Management, at Infor where she is responsible for driving Infor's global performance management strategy. Key areas that McKeon focuses on include market positioning and messaging, and working with users, managers and executives within organizations to understand market drivers for performance management. She has more than 15 years of marketing experience. Before joining Infor in early 2007, McKeon managed product marketing initiatives at SAS covering business intelligence and analytics markets.

John Zuchero is a freelance writer, communications consultant and principal of Zuchero Communications. His background is in biology and instructional design and has experience in computer software training and documentation. He has written on topics in biology and computer science and has developed training in artificial intelligences, expert systems and computer software.

Bill Copacino is the president and CEO of Oco, Inc. He can be reached at (781) 810-2100.

Mark Pendrock is president of Pendrock Consulting LLC. He can be reached at (914) 924-1273.

Surya Putchala is currently a senior manager at Accenture and has over 16 years of experience consulting Fortune 1000 on their data warehousing/business intelligence strategies and new initiatives. He has guided many global BI/DW rollouts and architected commercially available analytical applications. His interests include enterprise data warehouse, master data management, predictive analytics and solutioning complex decision-making environments. He can be reached at surya.putchala@accenture.com.

Christopher Ahlberg is the president of the Spotfire Division of TIBCO Software Inc. Spotfire enterprise analytics software is based on his ground breaking research on information visualization. You can reach him at cahlberg@tibco.com.

Judith Hurwitz is the President & CEO of Hurwitz & Associates, a strategy consultant and analyst firm focused on the business benefit of enterprise infrastructure and distributed computing technologies including service oriented architectures and collaborative computing. She is co-author of the best selling book, "Service Oriented Architectures for Dummies," published by Wiley.

Judith Cerenzia is a senior program manager at Videon Central, Inc.

Tim Pacileo is a Compass executive consultant based in New York. Compass is a global management consulting firm specializing in improving the operational performance of Fortune 1000 organizations.

Patrice Walker is the director of technology risk management for the Phoenix office of Jefferson Wells. She has more than 20 years experience in all aspects of IT with a core focus on IT governance and Enterprise Solutions.