Banco Popular de Puerto Rico
Banco Popular de Puerto Rico is a full-service financial services provider with operations in Puerto Rico, the United States and Virgin Islands. Popular, Inc. is the largest banking institution by both assets and deposits in Puerto Rico, and in the United States Popular, Inc.
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Miguel Villanueva is a consulting engagement leader at Genpact Latin America. He holds an MBA from the University of Texas at Austin�s McCombs School of Business and is a certified Lean Six Sigma Black Belt.Villanueva has led reengineering projects for the banking, financial services and insurance industries in multiple topics, including core banking operations of global payments and corporate account services; credit initiation processes and contact centers optimization; customer segmentation; direct marketing and sales optimization, as well as shared services implementation and design, among others.
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Richard McShirley is a board director and the chief marketing officer of ACH technology provider Transmodus.�
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Ethan G. Teas is a Principal with Novantas in the Chicago Office. He is a specialist in banking strategy, and a leader in the distribution practice for Novantas. Areas of expertise include: Branch/ATM Network Strategy and Transformation, Online and Mobile Channel Strategy, and Customer Experience. During his 10+ years of consulting experience, he has served banking, brokerage, payments and insurance clients in the U.S., Europe, and Latin America. Today, Ethan�s work is focused on retail bank distribution.� Recent speaking and publishing is centered on changing consumer preferences, strategies for the multi-channel consumer, the strategy and tactics of branch rationalization, and ATM strategy.
