Banco Popular de Puerto Rico

Mike has been a Finance executive for over 20 years and is an ACA Certified Credit and Collections Officer. He spent 11 years with Hilton Worldwide as Sr. Director of Financial Services at Hilton Grand Vacations, where he was responsible for overseeing credit, underwriting, collections and consumer behavior analytics. Afterwards, he led the turnaround to profitability of Tempus Resorts International, which culminated in their acquisition by Diamond Resorts International where he now serves as the Director of Financial Services. In his current role, Mike oversees collections and compliance for all North American properties in their resort portfolio.

Michelle Evans has served as an analyst of the financial cards and payments industry at Euromonitor International in Chicago since 2010.In her current role, Evans follows the global financial card market, consumer payment and consumer lending industries, including the drivers and constraints facing this space and overarching trends, like emerging payments that will shape the financial services industry moving forward.She produces opinion pieces, in-depth reports, podcasts, videos and general analysis to help clients make informed, long-term strategic decisions. Follow her on Twitter @mevans14.

Douglas Kantor is a partner in Steptoe's Washington office, where he is a member of the Government Affairs & Public Policy Group, focusing on government relations.Kantor provides governmental advocacy, strategic advice, and legal counseling services to a range of clients before the congressional and Executive branch agencies. He advocates for clients in areas including financial services, technology, energy, tax issues, the judiciary, and appropriations. He also provides legal representation for clients facing investigations by state attorneys general and the Congress.Additionally, he has established and administered coalitions of companies and trade associations that share common legislative and regulatory objectives, a recent example of which is the Merchants Payments Coalition, which includes several merchant trade associations trying to reform the system of credit card interchange fees.Before joining Steptoe, Kantor was a member of The Scott Group and the law firm Collier Shannon Scott in the Government Relations and Public Policy Practice Group.

Bill Shepp is the vice president of sales and marketing at Allied Payment Network, a provider of online and mobile bill payment services to the financial industry.Shepp has more than 28 years of experience in the financial services industry. Prior to joining Allied, Shepp worked for the Fort Wayne, Ind.-based STAR Financial Bank. Shepp most recently served as senior vice president and bank operations manager, where he was responsible for the bank's operations and servicing departments including loan servicing, deposit services, ACH, branch administration, treasury management and customer service.Additionally, Shepp previously served as the bank's vice president and item processing department manager. Shepp's previous work experience also includes Wells Fargo Bank, Acorn Mortgage Specialists, American International Group and First Data Resources.

Ben Katz is CEO and Founder of CARD.com, which is revolutionizing personal finance with the aim of creating financial products that speak to the passions of consumers while providing a banking alternative that fits seamlessly into today�s mobile lifestyles.�� He also founded Coveroo.com, an early customization service for iPods and mobile phones. Most recently, he was Senior Director at Green Dot, an issuer of Visa and Mastercard prepaid debit cards. Ben earned a B.S. and M.B.A. at the University of Pennsylvania's Wharton School.

Melissa Smith joined WEX�s predecessor Wright Express in 1998. After progressively gaining greater responsibilities and participating in WEX's dramatic growth, she rose to her current position as leader of the global corporate payments company. Melissa is passionate about growing WEX to create challenging and rewarding careers where employees are able to develop, contribute and advance within the company.A finance expert by training, she previously played a pivotal role as WEX�s chief financial officer, leading the company through a highly successful initial public offering and focusing on its growth as a public company. Her record of execution, continuous improvement, and increased responsibilities for WEX�s business operations led to her appointment as president of the Americas, and ultimately as president and CEO of the entire company. As CEO, Melissa has responsibility for the company�s day-to-day global operations and its long-term strategic growth. She also serves as a WEX board member.Melissa is an active member of her community and was named The Girl Scouts of Maine�s 2013 Woman of Distinction, and a Mainebiz 2012 Woman to Watch. She serves on the Center for Grieving Children�s Board of Directors and participates in the Executive Women�s Forum, which she co-founded to provide a support network for female executives in her local community. Melissa began her career at Ernst & Young and earned a bachelor�s degree in business administration from the University of Maine.�As a runner and triathlete, Melissa has participated in several major races, and co-founded sheJAMs, an organization for women who enjoy being active.

Mark Barnett is Executive Vice President, of the MasterCard Advisors� Consulting Services business globally. This group combines professional problem-solving skills with deep payments expertise to deliver consulting engagements addressing the challenges and opportunities of its clients. �In this role, Mark is responsible for all components of the Consulting business's P&L. This includes setting the overall direction and strategy, driving business development efforts, overseeing the quality of the services Advisors Consulting delivers to MasterCard's clients, and managing the talent within the practice.Mark joined MasterCard Advisors in 2003 and has held various roles including leading Advisors in Europe from 2008 and leading the Global Strategy Practice for Advisors in 2006. He has nearly 20 years of experience either in or consulting to the retail banking and payments industry. Most of his work has been at board level for his clients either developing strategy or implementing major transformation programs.Prior to joining Advisors, Mark led KPMG Consulting's activities in the card payments industry in Europe and built a team focusing specifically on this sector. Before consultancy, he spent five years in the in the cards and payments industry with Access & The Joint Credit Card Company and later with First Data.

Angela�s career with Bluegreen Corporation began in 2003 with sole emphasis on leading the transition and migration of the reservation center from an outsourcer to internal operations. In 2005, Angela�s role was expanded to Vice President of Customer Care for the Indianapolis and Boca Raton, Florida operations. In March, 2012, Angela was the winner of the Gold Steve Award for Customer Service Leader of the year. In August, 2012, the Club Services Team won the Gold Stevie from the 2012 International Business Awards. The Indianapolis Call Center was voted by American Resort Development Association (ARDA) as the Best Call Center in the Time- share Industry, under 200 person category, and she served as a Judge for the Call Center Excellence Awards in Las Vegas in June 2011 and again in June 2012. She was chosen as 2010 and 2011 Who�s Who in Indiana for Consumer Products and Service in Building Indiana Magazine, and the Bluegreen Indianapolis Service Center was named runner-up in the Best Contact Center Learning Development and Recognition category at the 12th Annual Call Center Week for International Quality & Productivity Center (IQPC). She chaired the committee for final judging of the Customer Service & Contact Center Individual categories in the 7th Annual Stevie Awards for Sales & Customer Service in 2013. Her Indianapolis Customer Care Center has won several awards for use of speech analytics and the implementation of those programs.

Ian Linden is VP, Head of Product Management for Enterprise Bank in Lowell, MA. He is responsible for developing and managing bank products and programs in order to create convenience and value for Enterprise Bank�s customers and competitive advantages for Enterprise Bank. The scope of his responsibility includes products and programs for both deposits and loans impacting not only consumers but also small businesses.Prior to joining the company, Ian worked at TD Bank where he served in positions as Product Manager for Business Deposits and Product Manager for Small Business Lending.He holds a BS from California State Polytechnic University, in Pomona California, and an MBA from Babson College, in Wellesley Massachusetts.