Banco Popular de Puerto Rico

Mark Hickman is chieff operating officer at WinMagic, a Toronto-based IT security company. Before joining WinMagic in 2010, Hickman worked in software sales for 18 years, including senior sales management positions with Computer Associates (CA), BEA Systems Inc., and RightNow Technologies.

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Louis has supported a range of Industry Roundtables since joining ACG in 2011, focusing on collections and operational risk within the credit card, auto finance, and mortgage industries as well as credit and debit card product strategy. Louis has contributed to various industry advocacy and regulatory policy initiatives, monitoring the impacts of regulatory and legislative developments. With a background in editorial roles, Louis applies his writing skills to these disciplines, delivering comprehensive reports and benchmark studies analyzing industry trends and best practices. He also supports various consulting engagements, focusing on gap identification, remediation, and documentation of policies and procedures. Louis has a B.A. in English-Journalism from Fairfield University.

Andrew Jamieson is a testing manager for UL Transaction Security, where he is responsible for managing the payment device security evaluation work performed by UL globally, as well as personally performing PCI DSS audits, PCI PTS evaluations, and consulting to clients on payment systems security and compliance. He has more than 20 years of experience in working with payment systems and emerging technologies.�

Eldred Garcia is the co-founder of E-Chip Miami. He has more than 20 years experience in the payments industry, including banking, consulting, work for the major credit card brands, processing, fraud prevention, and with merchants. His focus has been primarily in the credit card industry and more specifically with emerging technologies and fraud prevention.�

Jonathan Spooner is a retail strategist at Control Group. He is responsible for spotting new opportunities and working with clients to extend their business with technological solutions focusing on the cross-roads of technology and retail stores. He was also one of the founders of Kickstand.

Cleveland Brown is the CEO of Payscout Holdings. Payscout Holdings is a a venture management company in the direct-to-consumer marketplace.

Shirra Frost is the Director of Mobile Marketing focused specifically on product marketing for Mobiliti from Fiserv.� She is responsible for communicating mobile banking and payments capabilities to clients and prospects as well as driving thought leadership in the mobile space.� Prior to joining Fiserv, Frost was a payments consultant for a global firm providing strategic planning and analysis for banking and payments services to clients, including financial institutions. She can be reached at shirra.frost@fiserv.com.