Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Growth strategies

5 ways advisors can cement client relationships with gifts and gratitude

From hot apple cider to sporting tickets, going beyond a bulk thank-you email to clients can pay off big for advisors.

By Victoria Zhuang
Reporter

November 22
Regulation and compliance

FINRA draws backlash over allowing investment projections

The broker-dealer regulator's proposal would fall in line with similar leeway granted to advisors under the SEC's marketing rule.

By Dan Shaw
Reporter

November 21
Tax

Planning for next year's tax brackets after the tweaks for inflation

The annual IRS announcement could affect certain clients seeking to avoid bumping up against higher rates when they file their federal income taxes.

By Tobias Salinger
Chief Correspondent

November 21
Wealth management

J.P. Morgan and Citi top J.D. Power rankings for best digital experience; Vanguard and Merrill at the bottom

The data analytics company ranked the biggest names in wealth management on how well their apps and websites accommodate clients.

By Justin L. Mack
Former Wealthtech Reporter

November 21
Wealth management

How customization can keep next-gen clients from jumping ship

Studies show that convincing inheritors to stick around is far from a sure thing. Envestnet's Dana D'Auria has advice for advisors looking to make those relationships stickier.

By Justin L. Mack
Former Wealthtech Reporter

November 20
Professional development

Meet the CDFA, a certification for advisors with wealthy clients facing divorce

The CDFA can help financial planners as more older Americans divorce — putting retirement savings, estate plans and big assets on the line.

By Victoria Zhuang
Reporter

November 20
Wealth management

Morgan Stanley taps Jed Finn to run $4.8 trillion wealth business

The move is part of Co-President Andy Saperstein's revamp of his leadership team for the investment bank's money management divisions.

November 20

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.