Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Retirement planning

How advisors can use the 'humanity factor' in retirement planning

Financial advisor Frank Legan discusses his debut book and what industry peers can learn from his two decades of working closely with clients.

By Victoria Zhuang
Reporter

September 19
Wealth management

4 practice management tips to prepare your firm for the future

Francis Kinniry of Vanguard and Brie Williams of State Street Global Advisors SPDR give advisors looking to survive the industry's next evolution some beachside advice.

By Justin L. Mack
Former Wealthtech Reporter

September 19
Professional development

In the scramble for talent, pro bono work could give firms an edge

It's not just for charity. Encouraging volunteer work could actually help financial firms recruit more employees, new research shows.

By Nathan Place
National Reporter

September 19
Professional development

Commonwealth expands college ties to stem succession challenge

In an effort to recruit directly from planning programs, the wealth management firm rolled out a job seeker directory and planned more campus visits.

By Tobias Salinger
Chief Correspondent

September 19
Wealth management

UBS to outline growth plan in February as Ermotti slashes costs

UBS Group CEO Sergio Ermotti said the bank will give investors an outline of its growth strategy early next year and signaled the direction of plans to grow in the U.S., as the lender moves forward with its merger with Credit Suisse.

By Marion Halftermeyer

September 19
Retirement planning

Growing 'financial vortex' could tank retirement savings: Goldman Sachs

Even the markets' recovery this year wasn't enough to improve working Americans' retirement prospects, a new study found.

By Victoria Zhuang
Reporter

September 19
Wealth Think Considering GPT in your practice? The risks — and remedies — financial advisors should know

The supercharged AI can potentially deliver wrong-way predictions and poor advice, but such pitfalls can be mitigated if advisors take pragmatic steps.

September 19

Nathan Stevenson

ForwardLane

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.