Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Industry News

Citi plans cuts as part of overhaul of tops of wealth management and other units

The Wall Street giant's biggest restructuring comes as prepares to welcome Andy Sieg to oversee its ambitions with high net worth clients.

By Jenny Surane
Finance Reporter

September 14
Wealth Think The evolution of open banking is elevating financial advice

Building on advances in financial data aggregation, the behind-the-curtain technology is helping financial planners drive better outcomes for clients.

September 14

Brian Costello

Morningstar
Wealth management

Future Proof 2023: a 'trade fair for financial planners' — but fun

Swapping spreadsheets for sunblock, thousands in wealth management descended on SoCal for big ideas and for big fun — but mostly for business. Plus, what you need to know about the smaller Future Proof event coming next March.

By Cat Auer
Managing Editor

September 13
Wealth management

Orion debuts AI-powered portfolio comparison tool at Future Proof 2023

Leaders from the wealthtech firm hit the Future Proof stage to bring AI and BeFi together in a new solution for advisors

By Justin L. Mack
Former Wealthtech Reporter

September 13
Retirement confidence plunges as clients hit 'wall of worry'

From June to August, retirement advisors were increasingly confident in the U.S. economy. In September, they hit the wall.

Sponsored by ADP
Fintech

Envestnet debuts slew of platform enhancements during Future Proof 2023

Upgrades include tweaks to the user experience, client portal, trading capabilities and the Envestnet Insights Engine.

By Justin L. Mack
Former Wealthtech Reporter

September 13
Growth strategies

The 25 fastest-growing RIAs, excluding the M&A dealmakers

Lead generation and client matchmaking service SmartAsset excluded any firms that made M&A deals in the past three years to create its ranking.

By Tobias Salinger
Chief Correspondent

September 13

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.