Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Strategic planning

Citi is reportedly mulling a revamp that will impact its wealth management division

The New York megabank is considering splitting its institutional clients group division into three parts following the upcoming departure of top executive Paco Ybarra, the Financial Times reported. The heads of the three segments would report directly to CEO Jane Fraser.

By Allissa Kline
Reporter

August 22
Wealth Think Leverage rebounding M&A to grow your RIA

It's a good time for savvy financial firms to scan for the right teams to onboard.

August 22

Robert Sandrew

Integrated Partners
Wealth management

Goldman Sachs explores sale of its investment advisory business

A sale of the business bought four years ago would undo another part of CEO David Solomon's ill-fated move into managing money for a wider array of clients.

By Sridhar Natarajan and Daniel Taub

August 21
Growth strategies

LPL study: How advisors can triple revenue from $1M to $3M

It's not about working longer hours, living in an urban area or being older.

By Victoria Zhuang
Reporter

August 18
Alternative investments

Financial advisors on the pros and cons of alternative investments

A new iCapital study looks at the pain points and opportunities presented by weaving alts into client portfolios as individual access increases.

By Justin L. Mack
Former Wealthtech Reporter

August 18
Diversity and equality

Inheritance race gap persists even among wealthier families

Advisors who want to close the racial wealth gap must encourage Black and Hispanic clients to have estate plans, a new research brief says.

By Victoria Zhuang
Reporter

August 17
ESG

Wall Street's three most hated letters — ESG — prove too risky to ignore

Companies as diverse as UPS, Fed Ex and AT&T are learning how environmental and social issues can affect their bottom lines.

By Saijel Kishan

August 17

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.