Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Investment strategies

For clients with disabilities, proper communication is key

Working with disabled clients is more than setting up ABLE accounts and special needs trust. It's also important to know how to communicate with them.

By Amanda Chen
Reporter

July 24
Student loans

New student loan cap creates planning challenges for advisors

A new federal student loan borrowing limit could push more students seeking advanced degrees into costly private debt, according to financial advisors.

By Elijah Nicholson-Messmer
Data Reporter

July 23
Wealth management

Yacht upkeep to tax prep: What modern family offices actually do

For many family offices, the bulk of services they provide takes a backseat to one specific goal: preserving wealth for their clients' heirs.

By Dan Shaw
Reporter

July 23
Technology

New estate planning tool takes advisors beyond 'dumb vaults'

A new estate planning solution from Carefull, a financial services platform for seniors and their families, seeks to automatically sync important financial information for estate planning.

By Rob Burgess
Reporter

July 22
Wealth management

When everybody's a 'family office,' what's the term really mean?

Wealth managers are rushing to serve ultrahigh net worth clients. But industry veterans warn some may be promising more than they can deliver.

By Dan Shaw
Reporter

July 22
Regulation and compliance

Biggest compliance headache today? AI use, survey says

The 2025 Investment Management Compliance Testing Survey found that 57% of firms' compliance officers rated AI as a concern.

By Rob Burgess
Reporter

July 22
Fintech

How can new RIAs grow — organically?

Finding new customers and expanding existing client relationships is key for recently launched firms. Here's how marketing experts say to go about it.

By Tobias Salinger
Chief Correspondent

July 21

Resources

The latest Financial Planning research and discussion:

Advisor strategies
Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.