Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Diversity and equality

Ex-NFL star, UBS exec envisions a future with more women advisors

Former NFL star and UBS Head of Sports and Entertainment Adewale Ogunleye said professional athletes tend to prefer female advisors for whom "male ego" does not get in the way.

By Rachel Witkowski
Tech reporter

September 12
Regulation and compliance

Judge: Edward Jones didn't breach fiduciary duty by moving client assets

The "reverse churning" case highlights the regulatory gap investors can fall into when moving between brokerage and advisory relationships.

By Dan Shaw
Reporter

September 12
Tax

Buying a car is tricky — here's how financial planners coach clients

Advisors can guide clients on taxes, financing, buying versus leasing and how to boost their negotiating power.

By Tobias Salinger
Chief Correspondent

September 12
Wealth Think How to craft creative and compliant marketing: 5 tips for advisors

The first rule of staying on the right side of the SEC's updated marketing rule: Involve compliance early and often.

September 12

Michelle Borkowski

F2 Strategy
Technology

ChatBlackGPT CEO: Advisors can use AI to diversify their client base

Erin Reddick, founder of ChatBlackGPT, said advisors can use AI to make their firms more inclusive and diversify and grow their client base.

By Rachel Witkowski
Tech reporter

September 11
Industry News

Ex-Morgan Stanley advisor accused of stealing retiring colleague's clients

Within days of a colleague's retirement and having been introduced as their new advisor, Corbin Hoffner left for Raymond James.

By Dan Shaw
Reporter

September 11
Retirement planning

How advisors can ease client fears of outliving retirement income

It's key for an advisor to have a firm grasp of clients' long-term goals, how much they are spending now and how much they plan to spend in the future.

By Rob Burgess
Reporter

September 11

Resources

The latest Financial Planning research and discussion:

Advisor strategies
Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.