Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Industry News

Citizens Financial taps Paul Casey of Morgan Stanley to lead wealth, new private banking unit

Citizens Financial said long-time Morgan Stanley leader Paul Casey will spearhead its wealth, private banking units as part of a larger expansion in advisory services.

By Staff report

April 15
Earnings

Stepping away from retail advice, Goldman reports record for wealth management

Executives say the results show the wisdom of the firm's deliberate decision to focus on high net worth clients.

By Dan Shaw
Reporter

April 15
Wealth management

Millennials know estate planning is important — but most still ignore it

Only about a third of millennials have planned for what happens if they die or are incapacitated. Here's how financial advisors can help.

By Nathan Place
National Reporter

April 12
Fintech

Carson Group brings on Envestnet's Dani Fava and LPL's Heather Randolph Carter

Carson Group has snagged two powerhouse leaders in tech and wealth management on the heels of former CEO Ron Carson's departure and the naming of Burt White to the top role.

By Rachel Witkowski
Tech reporter

April 11
Regulation and compliance

Ex-JPMorgan advisor's $250K award adds to rising tide of defamation claims

An expungement lawyer contends firms have an incentive to tar the reputation of departing brokers in an attempt to retain assets under management.

By Dan Shaw
Reporter

April 11
Regulation and compliance

Morgan Stanley shares drop on report of probes into wealth unit

The SEC, the Office of the Comptroller of the Currency and other Treasury Department offices arre all looking into the Wall Street giant's anti-money laundering measures.

April 11
Wealth Think To be indispensable, advisors must expand their estate planning playbook

A planner needn't be an expert on all things estate planning to strengthen client relationships and expand holistic offerings.

April 11

Steve Lockshin

Vanilla

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.