Elisa Martinuzzi is a columnist at Bloomberg.
From Zoom to Skype to WhatsApp, bankers are often encouraged by clients to connect on platforms that are hard to vet.
CEO Sergio Ermotti has struggled to meet key financial targets and he cut his goals again in January, the third time in three years that he’s had to reset ambitions.
The firm is finding it harder to squeeze more profit out of its wealth management business.