A branch recently opened on a college campus in Massachusetts is a microcosm of forward-looking trends in retail bank design. Emphasis on the "micro."
The Eastern Bank branch takes up all of 350 square feet at Northern Essex Community College in Lawrenceville. Packed into the space are: a tablet bar; a room behind glass that can frost for privacy; outlets for students to charge their phones; and 50-inch touch screens streaming financial literacy-themed games and product information.
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