Ex-JPMorgan advisor's $250K award adds to rising tide of defamation claims

JPMorgan
/LT - stock.adobe.com

On leaving JPMorgan to join RBC Wealth Management, Michael Nolan alleges his former employer defamed him — accusing him of sharing private firm information with a client and other violations.

A Financial Industry Regulatory Authority arbitration panel agreed this week. The three-member panel awarded Nolan $250,000 on Wednesday, as well as calling for the removal from his official records of any mention of violations he allegedly committed before leaving JPMorgan in September 2022.

It's the latest example of what at least one industry group is warning is a "proliferation" of defamation claims against brokerage firms. In a letter sent to FINRA in February, the Securities Industry and Financial Markets Association — which represents around 80% of U.S. brokerages — said firms that are fulfilling their duty to protect investors by disclosing advisors' past violations are being increasingly accused of spreading misinformation.

"The proliferation of these claims further incentivizes the filing of even frivolous defamation actions, given the potential for large, yet unfounded awards," according to the letter from SIFMA deputy general counsel Kevin Carroll. "It also incentivizes firms to make their U5 disclosures as narrow, limited and bare bones as possible (but consistent with regulatory requirements) to minimize their legal exposure."

'Employment separation after allegations'

Nolan's case arises from the U5 termination document that JPMorgan turned in to FINRA when Nolan left to join RBC Wealth Management two years ago. U5s, which must be submitted to the broker-dealer self-regulator within 30 days of a person's departure, give firms an opportunity to disclose whether an advisor was "under investigation or internal review, and whether the associated person has been the subject of a customer complaint," according to SIFMA.

Nolan's U5 lists his reason for leaving JPMorgan as "employment separation after allegations." According to information listed online on his BrokerCheck page, Nolan was "under internal review" over suspicion that he shared non-public information with a client, failed to disclose his affiliation with an outside business interest and violated a policy on the use of unapproved electronic communications.

READ MORE:
Ex-LPL broker must pay branch executives $408K after defamation claim
Commonwealth ordered to pay for 'willful or wanton' defamation
Cetera ordered to pay former broker $3M for defamation 'scheme'
SunTrust defeats former advisor in defamation lawsuit
Advisor sues LPL for defamation in 2016 election trading investigation

Nolan, who had managed roughly $1 billion at JPMorgan's Philadelphia offices with his son Brian, denied all the accusations in a note appended to his BrokerCheck disclosure. But the original charges remain visible to anyone who goes looking for them.

His favorable arbitration ruling this week calls for changing the reason for his departure to "voluntary" and the expungement of any mention of policy violations from his record. But before the changes take effect, Nolan must first forward a copy of the panel's award for review to FINRA's credentialing, registration, education and disclosure department.

A JPMorgan spokesperson declined to comment. Nolan, who started his career at Goldman Sachs in 1983 and eventually moved to JPMorgan in 1991, couldn't be reached for comment.

Nolan's lawyer, Todd Gutfleisch of Harris St. Laurent & Wechsler in New York, said, "My client has been in the securities industry for more than 40 years, and it is very important to him that he get his reputation clean."

Defamation as way to retain assets?

SIFMA may warn of frivolous lawsuits filed against employers that are simply trying to live up to their duty to protect investors. But at least one lawyer who frequently represents advisors in attempts to have harmful information removed from their official records said firms can also have an incentive to fling ill-founded accusations at departing employees.

Dochtor Kennedy, the founder of Westminster, Colorado-based AdvisorLaw, said advisors who have been hit with allegations that show up as disclosures on BrokerCheck can have a harder time persuading clients to move their assets with them over to a new firm.

"And they'll say, 'That's why you should stay with us, at least until the dust settles,'" Kennedy said. "And it works because some people just don't want to be involved and don't want to deal with that kind of confrontation."

Kennedy said a firm's incentive to put possibly defamatory allegations on an exiting advisor's BrokerCheck page often comes down to a simple calculation. In Nolan's case, the question was: Did the likely benefits of holding onto as much as possible of the $1 billion he had under management outweigh the $250,000 penalty the firm will now have to pay?

"It's a math problem," Kennedy said. "And it's pretty obvious that it's better for you to take a shot and ding the guy."

The award breakdown

Nolan, who now runs The Nolan Group at RBC, had initially sought much more. He asked the arbitration panel for $5.2 million in compensatory damages, $1 million for emotional distress, $555,000 in legal fees and punitive damages set at 10 times the claim for compensatory damages.

The panel also decided to split the $22,275 incurred during the hearings between Nolan and JPMorgan. As is common in such cases, the arbitration panel did not go into the reasons for its decision.

Gutfleisch said he thinks it's significant that the arbitrators went beyond granting Nolan's request for expungement by awarding damages.

"That's indicative of their view of the case," he said.

Need to prove intent?

SIFMA argued in its letter to FINRA that awards to advisors in such cases will only encourage the filing of more defamation claims. That in turn could make firms hesitant to disclose information that could ultimately benefit investors.

SIFMA's letter calls on FINRA to provide arbitrators with training on what constitutes a valid defamation claim. SIFMA argued that it shouldn't be enough for advisors to prove that disclosed information was erroneous; they should also have to show that the allegations were made with malicious intent.

"A U5 statement is presumed to be made in good faith and the claimant bears the burden to produce evidence showing that the statement was made with malice in fact," according to the letter.

But Kennedy said such a requirement would only further tip the scales against advisors.

"Then you'd have to prove intent and state of mind," he said. "It's a higher bar. Why should we do that if these claims are false?"

For reprint and licensing requests for this article, click here.
Regulation and compliance Career moves Corporate governance Recruiting Arbitration JPMorgan Chase FINRA
MORE FROM FINANCIAL PLANNING