Financial advisors who want to keep their high-net-worth clients happy and in the fold would be well advised to keep their mobile phones close at hand, according to a new survey conducted by Chicago-based affluent investor consultant Spectrem Group.
Forty percent of the nearly 1,000 investors with a net worth of between $1 million and $5 million, excluding their primary residence, said they expect a call back from their advisor within two hours of placing their initial call.
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