Discount broker Charles Schwab has been ordered by the
The former employee, Rose Mary Finocchi, was also awarded $106,500 in lost wages for nearly five years and $20,000 to cover the costs of the arbitration hearing, the exchange ruled. She will received another $150,000 from Schwab for her legal fees. Finocchi's request for punitive damages was denied.
According to WSJ, Finocchi was hired into the firm's Phoenix, Ariz., office, in 1999 as a financial adviser in training. The department handles customer e-mail inquiries. Employees there were rated on a number of factors, including how much e-mail they responded to, said Marc Susswein, of the New York-based law firm Liddle & Robinson. In April 2000, Finocchi got a new boss with whom she didn't get along, he said.
Two months later, her computer broke down, and although she notified her boss, she soon received a reprimand for "statistical manipulation," Susswein said. In July 2000, she was fired.
Fidelity Trader Probed for Mom's Account
