PHOENIX--Bernie Madoff’s shocking fraud, the escalating hostilities in the Middle East and the looming threat of hyperinflation are all big-picture issues weighing heavily on the minds of investors regardless of age these days.

But for a pair of seasoned investors who served as panelists at the "What Else is Keeping Your CEO Up at Night" session here at the OneVoice 2011: The Financial Services Institute Broker-Dealer Conference, none of those macroeconomic and sociopolitical concerns mean nearly as much as getting their advisor on the phone in times of crisis or being taken seriously when they feel their nest eggs are in jeopardy.

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