Pershing

The major custodian lost its second arbitration case — with even more filings likely — over the services it provided to a brokerage later proved to be engaged in massive fraud.

Faced with the retention risk from the RIA-only channel, firms are trying to alter their company cultures and questioning traditional approaches.

As custodial pricing continues to fall, it’s still unclear where firms will make up the the money — but analysts and advisors agree other custodians will follow suit.

The firm’s director of technology and client engagement discusses chatbots, predictive analytic tools and what else is up next for advisors.

After a reboot in its tech strategy, the RIA custodian is “redesigning every aspect of the advisor experience,” it says.

There's a lot to navigate when it comes to assuring clients that the benefits outweigh the headaches.

Revisiting his predictions from 2017, he doubles down on the importance of firms adapting to embrace industry trends — and offers some new forecasts.

Wealthy clients certainly expect more of their advisors — but technology won't do the job on its own.

Warning: Advisory firm buyers may be purchasing a depleted oil well.

The decision comes a decade after the collapse of the infamous scheme.