Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth management

Arete Wealth launches direct-to-consumer digital wealth platform

Arete Investments is a new cloud-based investor program fueled by partnerships with FusionIQ and DriveWealth

By Staff report

December 1
Wealth management

Creative Planning acquisition adds tax, investment expertise

The Peter Mallouk-led firm isn't done adding to its arsenal in 2023.

By Staff report

December 1
Artificial intelligence

The financial advisors who are jumping on the generative AI bandwagon

A new study finds that younger advisors see more good than harm when it comes to artificial intelligence's impact on wealth management.

By Justin L. Mack
Former Wealthtech Reporter

December 1
Regulation and compliance

Failure to detect 'spoofing' scheme costs BofA $24M

The fine arises from market manipulation committed by a pair of former employees over the course of nearly seven years.

By Dan Shaw
Reporter

November 30
Industry News

Elements CEO Reese Harper says people are the best part of the business

The longtime advisor and fintech founder made his first trip to Future Proof to soak up a little bit of sun, and a whole lot of knowledge.

By Justin L. Mack
Former Wealthtech Reporter

November 30
Wealth Think The art of asking: How the right questions, worded precisely, can help older clients

By combining strategic queries with compassion and empathy, financial advisors can convey the message that older clients' legitimate fears around loss are understood.

November 30

Lyle Sussman

University of Louisville College of Business
Diversity and equality

3 tips to close the wealth gap for Native and Indigenous people

Indigenous people in America are experiencing a "renaissance" of wealth creation. Experts share what advisors seeking to work with them should keep in mind.

By Victoria Zhuang
Reporter

November 29

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.