Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth management

How client portals can supercharge the advisor-client relationship

New FPA and eMoney research finds that financial planners who actively integrate a client portal into their practices have better client outcomes, including reduced financial anxiety and increased loyalty and trust.

By Justin L. Mack
Former Wealthtech Reporter

September 29
Regulation and compliance

Ex-Goldman associate alleged to have used XBox chat for insider trading

The former employee is accused of shuffling information to two friends.

By Austin Weinstein and Sridhar Natarajan

September 29
Recruiting

How relationships helped Kestra win a $1.7B team from Principal

The president of Kestra Financial spoke with FP about the power of using relationships to help recruit big talent, and how the firm differentiates on the talent market.

By Victoria Zhuang
Reporter

September 28
Regulation and compliance

Government shutdown unlikely to mean enforcement reprieve for advisors

Former SEC lawyers say regulators are now likely going through their cases and deciding which are emergencies worth pursuing even if the agency's staffing is severely reduced.

By Dan Shaw
Reporter

September 28
Tax

IRS details tax credits for building energy-efficient homes

The new guidance from the agency lays out the complicated rules for qualifying for up to $5,000 in subsidies per residence under the Inflation Reduction Act.

By Staff report

September 28
Politics and policy

How to guide clients through a government shutdown

Financial advisors getting calls or emails from panicked investors can remind them that experts predict any economic impact would be limited and temporary.

By Tobias Salinger
Chief Correspondent

September 28
Regulation and compliance

SEC said to reach settlements on Wall Street WhatsApp probe

Reuters reports that federal regulators have brokered deals with two dozen firms.

By Adam Haigh

September 28

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.