Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fintech

5 graphs showing the pros and cons of RIA growth

In the latest Independent Advisor Outlook survey from Charles Schwab, financial advisors shared the advantages and pitfalls of the industry's record RIA expansion.

By Tobias Salinger
Chief Correspondent

March 29
Fintech

Pontera's Peter Nolan on technology bridging the gap to 401(k) services

He spoke at Future Proof after the firm unveiled its collaboration with Dynasty Financial Partners and a funding rounds that raised $80 million.

By Tobias Salinger
Chief Correspondent

March 28
Industry News

Fastest-growing U.S. racial-ethnic group has been underserved by wealth management: Merrill study

Asian Americans and Pacific Islanders have unique planning needs that aren't always met in the industry.

By Victoria Zhuang
Reporter

March 27
Retirement

Ask an advisor: My clients think America has no future. What do I tell them?

A financial planner's clients doubt they'll ever retire. How can he get them to save anyway?

By Nathan Place
National Reporter

March 27
Professional development

Shaping Wealth's Brian Portnoy on outsourced behavioral finance

The firm launched a new service giving financial advisors more tools to guide clients through economic turbulence like the present moment.

By Tobias Salinger
Chief Correspondent

March 24
Growth strategies

Clients rank clear fees over investment gains, survey shows

Understandable expenses came out ahead of every other "want" among customers, displaying how transparent costs are an important differentiator for advisors.

By Tobias Salinger
Chief Correspondent

March 24
Wealth Think The banking crisis is an opportunity for RIAs

Turmoil is a time for independent advisors to show why they're worth it.

March 24

David DeVoe

DeVoe & Co.

Resources

The latest Financial Planning research and discussion:

Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.