Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think The miseducation of the millennial financial advisor

Four erroneous beliefs cause many new planners to fail.

October 3

Allan Boomer

Momentum Advisors
Client communications

Farewell, mahogany desk: Planners take their meetings online

“I do not meet anyone in person and that's intentional,” says one financial advisor.

By Jessica Mathews
Associate Editor

October 3
Portfolio diversity

The client is demanding their portfolio go to cash. What now?

Someone with a long-term investing horizon is generally not helped by bailing out of a well-diversified, multi-asset portfolio. Here are some options for them, and some talking points for you.

By Craig L. Israelsen
Executive-in-Residence

October 1
Cetera Financial Group

Cetera corporate RIA to settle with SEC over disclosure of referral relationships

The IBD’s corporate RIA didn’t require about 350 banks to provide clients the terms of its arrangement.

By Jessica Mathews
Associate Editor

September 30
Wealth Think My special needs son changed how I work with clients

Working with caregivers, an advisor learned valuable lessons.

September 30

David Geibel

Girard Advisory Services
Wealth Think 'I watched their businesses disintegrate'

A buy-sell agreement should be a priority for almost any practice, no matter the age of the founder or owner.

September 30

Chelsea Emery
Succession planning

How to keep 'unexpected accidents' from derailing a succession plan

Buyers and sellers both can benefit from a formula based on the future performance of the business, rather than a metric of current performance.

By Donald Jay Korn

September 30

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.