Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think Journey toward CFP certification started with a mouse

After graduating with a financial planning degree, this advisor-to-be took a detour to Disney World, where the lessons applied more than he’d anticipated.

July 6

Elijah Essa

Coats Financial Planning
Baby Boomers

Are baby boomers the new millennials?: In|Vest 2018

Older clients have more assets, but younger investors are leading the digital charge.

By Sean Allocca
Former Associate Editor

July 6
Retirement planning

Are you overestimating clients’ health care costs?

The average retiree may need to save far less than you are currently projecting.

By Dave Grant
Founder and planner

July 6
Estate planning

Too many advisors give wrong advice about trusts

Much of the latest guidance about setting up trusts is overly simplistic and can do a disservice to clients.

By Martin M. Shenkman

July 5
High net worth

Clients think too small about one crucial aspect of planning

Advisors want to help clients discover their "sleep well at night factor" when it comes to cash reserves, one planner says.

By Amanda Schiavo
Associate Editor

July 5
Broker Protocol

Georgia court ruling could further weaken Broker Protocol protections

The decision, involving advisors who jumped to Morgan Stanley from an RIA, holds that those who agree to give their employers advance notice before quitting aren’t absolved of that duty by the terms of the protocol.

July 3
Portfolio construction

Voices: Do religious and political ETFs outperform?

These emotional topics tend to be bad for investment returns, Barry Ritholtz says.

July 3

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.