Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Broker Protocol

Merrill loses $262M firm to Raymond James over Broker Protocol concerns

Concerned about the wirehouse's "trajectory," Glen D. Smith sought out a business model his kids could join one day.

By Ann Marsh

December 27
Wealth Think What is the most disruptive force in planning?

It is not the fiduciary rule or whether robo technology is friend or foe.

December 27

Bob Veres

Financial Planning
Cyber security

6 basic protections to shore up cyber moats

Client data should be walled off behind sufficient protections.

By Ann Marsh

December 26
Invest Insights

Alexa, can you be my financial planner?

What the next generation of tech innovation means for planners.

By Charlotte Beyer
Founder

December 26
Compliance

Regulators’ hot-button issues in 2018

Alan J. Foxman looks into his crystal ball and predicts authorities will focus on these key areas.

By Alan J. Foxman
Managing Director

December 26
Tax planning

Advisors are being flooded with calls about the tax law

Financial planners report wide demand to learn how to exploit changes in the tax code.

December 22
Wealth Think The unabated path of digital disruption

Collaboration and acquisition between incumbents and start-ups is poised to increase.

December 22

Mitchell H. Caplan

Jefferson National

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.