Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Wealth Think ‘Enormous’ opportunity for independent firms to reinvent themselves

The challenges of new regulations may actually allow independent firms to grow and thrive—particularly those which embrace these four advice-centric features.

June 2

Robert J. Moore

Cetera Financial Group
Independent BDs

FP50: IBDs with the largest total revenues

See which independent broker-dealers outpaced their peers at the top line.

By Ann Marsh

June 1
IRAs

When you should establish an IRA as a trust

Here’s what advisers should know about this increasingly available option, so they can help clients make the most educated choice.

By Ed Slott
Founder

May 31
Artificial intelligence

Chatbots evolve, grabbing more roles in financial services

Bank of America's soon-to-be-released virtual assistant, erica, is being trained to provide personal finance advice.

By Brian Patrick Eha

May 30
Wealth Think 2 roads to building a successful succession

Only 17% of advisers have a binding and actionable plan in place.

May 30

Mark Schoenbeck

Kestra Financial
Succession planning

'Dying at your desk' is no succession plan

There must be a fully realized transition strategy, says Tim Chase, co-founder of WMS Partners.

By Ann Marsh

May 29
Wealth Think Do professional designations matter?

Does holding a CFP, ChFC or CFA correlate to better client service? At last, hard evidence shows that clients do better with designated planners.

May 26

Jeff Camarda

Camarda Wealth Advisory Group

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.