Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Practice management

Divide and conquer: How to profit from a 2-tiered service model

To maximize efficiency, segment clients into groups generating over $5,000 in revenue and those that don't, says Alyssa Von Herbulis of Russell Investments.

By Charles Paikert
Senior Editor

May 24
Tax planning

Help clients avoid the horrors of a residency audit

State agencies can be aggressive in checking records.

By Miriam Rozen
staff reporter

May 23
Wealth Think Getting entrepreneurs to discuss their businesses

The following questions can help advisers effectively integrate a client's company assets into a financial plan, says a leading investment banking expert.

May 23

Chris Bouck

SDR Ventures
Retirement withdrawals

How Social Security software can maximize client benefits

Despite some recent rule changes, advisers still have to run the numbers on the best claiming strategies. Here’s how they are using software to do the job right.

By John F. Wasik

May 23
Practice structure

Kitces: The next stage of advisor evolution

A new model of holistic financial advice is coming on the scene.

By Michael Kitces
Head of Planning Strategy

May 23
RIAs

$1 billion in 3 years: An RIA growth success story

Mercer Advisors turned to channel partners for referrals and made a valuable business-model change.

By Charles Paikert
Senior Editor

May 20
Career moves

$200M Merrill team goes indie with Raymond James

The recruits generated $1.8 million in annual production before making the move.

By Nicholas Yeap

May 19

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.