Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Client strategies

Fixing FINRA's Expungement Process

FINRA's system for ensuring the integrity of advisors’ BrokerCheck records is broken but can be fixed, securities lawyers and other experts say.

By Ann Marsh

December 31
Client strategies

Deleted: FINRA Erases Many Broker Disciplinary Records

Despite a ban, firms still offer clients money to not fight brokers' bids to purge their public records, lawyers say.

By Ann Marsh

December 31
Practice management

Are You Impressing or Intimidating Clients?

Some marketing may be counterproductive. Advisors need to communicate the value planners actually offer. Here's how.

By Bob Veres
Columnist

December 28
Tech Survey

The eAdvisor cometh, is your firm ready?

Surprising results from our annual Tech Survey shed light on this new breed of digital-centric advisors and the edge they have over their less tech-savvy counterparts.

By Joel Bruckenstein
Co-creator

December 22
Client strategies

Wary Investors Kicking Back More Mortgages

Some mortgage investors are refusing to buy home loans that are at risk of violations of new consumer-disclosure rules.

December 22
Technology

A new class of eAdvisors is emerging. Are you one of them?

Wealth management is becoming a tale of tech haves and have nots. Don’t be left behind.

By Joel Bruckenstein
Co-creator

December 22
Wealth Think When Being Pals Doesn't Do Your Clients Any Favors

Advisors doing business with their buddies may miss the point of being good wealth managers. While you may want to play another round of golf with your clients, you still have to be on top of their financial planning and honest about critical decisions concerning their wealth.

December 21

Charles Nemes

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.