Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Practice management

Warning to Wealth Managers: 'Don't Be Creepy'

In client communications, wealth management professionals should be careful about using personal information and other data that could strike clients as "creepy," a new report finds.

September 4
RIAs

RIA Deals Jump in Both Pace & Size

The number of transactions jumps to 16 in the second quarter, up from 13 in the first, with the average size of acquired firms rising to $1.18 billion.

By Rachel F. Elson
Former Editor-in-Chief

September 3
Practice management

SEC Charges RIA With Fraud for Paid Investment Recommendations

Robare Group netted $440,000 in payments from an unnamed broker-dealer for persuading clients to invest in certain funds, amounting to a clear conflict of interest, according to the SEC.

By Kenneth Corbin
Contributing Writer

September 2
Practice management

Break the Silence: Getting Clients to Discuss Inheritance

Clients and their heirs are often reticent about discussing inheritance. Here's how advisors can get the conversation started.

By Maddy Perkins
Managing Editor, Editorial Operations

September 2
Practice management

Ex-NFL Player Helps Athletes Beat 'Cycle of Financial Failure'

Former-NFL football player-turned Merrill Lynch advisor Reggie Wilkes is helping players and their families manage wealth: "I felt there was a need for someone to support their efforts to overcome the cycle of financial failure."

By Maddy Perkins
Managing Editor, Editorial Operations

September 2
Practice management

Retirement Special: Planning for the New Old

As longevity increases, advisors must find smart new ways to prepare clients for the cost of an extended retirement.

By Samantha Allen
Former digital managing editor

September 2
Practice management

Segmenting Tips: Focus on Your Most Valuable Clients

Firms that divide clients into groups to allow varying service say it helps the practice and improves the overall experience.

By Ingrid Case

September 2

Resources

The latest Financial Planning research and discussion:

Web Seminar A holistic approach to delivering advisor alpha

Markets will move. Strategies will evolve. But the real differentiator? How you show up for your clients.

Partner Insights from eMoney Advisor
Advisor strategies
On-Demand Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.