Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Professional development

How delegating to key staff helped land a $20M client

The industry often struggles to help prospective professionals find their place, a challenge experts say is a crucial competitive priority for the future.

By Tobias Salinger
Chief Correspondent

February 9
Tax

As ultrarich sweat, advisors tackle 'ripple effects' of proposed billionaire tax

Even though advisors doubt it will pass, California's proposed billionaire tax is already reigniting residency and wealth planning conversations.

By Elijah Nicholson-Messmer
Data Reporter

February 6
Know Your Niche

How a fat thumb and pizza led to a first responder niche

Financial advisor Drew Boyer turned an accidental acceptance from a fire chief into a successful niche serving firefighters and police officers.

By Brian Wallheimer
Editor-in-chief

February 5
Practice management

As private equity reshapes RIAs, advisors look for alternatives

Private equity-backed M&A activity has steadily risen. Owners may do great in a sale, but what about advisors lower in the organization?

By Rob Burgess
Reporter

February 5
Practice management

Humility alone won't win next-gen clients. Here's what else will

A new McKinsey report on the future of wealth management identifies a disturbing trend: Younger investors are losing trust in advisors.

By Rob Burgess
Reporter

February 4
Technology

How agentic AI is showing up in advisor workflows

As AI agents move from theory to reality, some advisors are implementing these tools into their technology stacks, but not without human oversight.

By Rob Burgess
Reporter

February 4
Succession planning

Raymond James launches dedicated ESOP advisory unit

Raymond James tapped industry veteran Mark Buchanan to lead a new ESOP advisory group focused on tax-advantaged succession strategies.

By Elijah Nicholson-Messmer
Data Reporter

February 3

Resources

The latest Financial Planning research and discussion:

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.