Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Know Your Niche

How an advisor built a niche serving tax-weary transplants

Jason Stephens of Evertern Wealth found a client base in those fleeing high-tax states for moves to Florida and Texas.

By Brian Wallheimer
Editor-in-chief

July 27
Wealth management

How 2 CEOs hung on to help — not haunt — a firm's succession plan

At Diversified Trust, the former CEOs aren't a problem. They're part of a strategic leadership change.

By Brian Wallheimer
Editor-in-chief

July 23
Tax planning

When a long-short strategy is right for a client

Advisors can help clients to diversify their stock portfolios, maximize growth and defer taxes with this increasingly popular method for harvesting losses.

By Zoe Sagalow
Reporter

July 23
Ask an Advisor

Ask an Advisor: What would you tell your younger self?

Six advisors reflect on what they wish they'd known earlier — from speaking up sooner to thinking longer term to learning that the best question beats the best answer.

By Grace L. Williams
Reporter

July 21
Wealth management

Why SEI's 0.10% custody fee stands out from giant custody rivals

SEI may not be the first firm that comes to mind when thinking about the industry's custodians, but the firm has built a substantial client base of financial advisors over more than 30 years.

By Tobias Salinger
Chief Correspondent

July 21
Wealth management

When wealthy clients don't trust heirs with the money

Advisors have a role to play in facilitating the great wealth transfer, and some wealth owners are uncertain about whether heirs are ready.

By Zoe Sagalow
Reporter

July 20
Tax planning

Managed accounts ramping up tax alpha services: Cerulli

Even more than access to alternative assets and simplified platforms, advisors are looking to outside account providers to help them manage clients' taxes.

By Dan Shaw
Reporter

July 20

Resources

The latest Financial Planning research and discussion:

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.