Practice and Client Management News

Financial Planning's Practice and Client Management coverage includes essential advisor-level strategy and operational insight for firms and solo practitioners. Read how elite advisors build retention-driven practices, manage high net worth relationships and operationalize growth frameworks that go beyond rudimentary 101 topics. Learn the latest financial planning news from expert reporting and analysis that matters to industry leaders.

Fee disclosures

Clients value trustworthiness above all else when choosing an advisor — here's how advisors build that trust

A recent YouGov survey said 60% of Americans consider integrity the most important factor in their selection process.

By Rob Burgess
Reporter

July 31
Regulation and compliance

Wells Fargo latest to be hit with 'sweeps' lawsuit

Wells Fargo joins Morgan Stanley, Merrill and Ameriprise in facing questions over its handling of clients' uninvested cash.

By Dan Shaw
Reporter

July 31
Industry News

Ameriprise suit accuses LPL of 'harvesting' confidential client data

The latest court dispute between the two wealth management giants issues a widespread indictment against LPL's recruiting practices.

By Dan Shaw
Reporter

July 30
Regulation and compliance

Large firms seek to show FINRA remote work can work

The first phase of FINRA's pilot program for continuing remote branch inspections drew the most interest from firms with 500 representatives or more.

By Dan Shaw
Reporter

July 29
Tax

With property taxes rising, here's what to tell clients

As a growing area of expense, the impact to budgets and financial plans merits a discussion, according to experts. Here's a mini guide to the key considerations.

By Tobias Salinger
Chief Correspondent

July 29
Wealth Think How financial advisors can serve clients diagnosed with dementia

By blending empathy, pragmatism, prompt action and effective communication, financial planners can have an outsized impact on clients with dementia and their families.

July 25

Daniel Brockley

Vanilla
Technology

Tech spotlight: Powder aims to reduce workloads by being advisors' AI-backed eyes and ears

Powder launched last year as a generative AI-powered document reader for advisors. Now the growing fintech has released an AI-chatbot assistant on the heels of a $5 million cap raise.

By Rachel Witkowski
Tech reporter

July 24

Resources

The latest Financial Planning research and discussion:

Advisor strategies
Web Seminar Quarterly Outlook Briefing
Web Seminar The art of asking questions

Asking the right questions is at the heart of every meaningful financial conversation—but how do you know what to ask and when?

Partner Insights from eMoney Advisor
Web Seminar Unlock your potential: Monetize and maintain your independence

Did you know you can monetize, simplify and preserve your legacy, all while bridging to the next generation? Most will wonder "what's the catch?"

Sponsor Content from LPL Financial

Practice & Client Management: Key Questions & Analysis

How should financial advisors rethink client management as they grow their practices?

As advisory firms grow, client management often shifts from ad-hoc relationship handling to processes focused on segmentation, service models and long-term retention. Coverage in this area reflects how advisors are operationalizing client experience as a core business discipline.

What operational challenges are most important in advisor-client relationships?

Advisors face increasing pressure from capacity constraints, rising client expectations and the need to balance personalization with scale. Practice and client management reporting highlights where firms are finding success to maintain service quality while expanding.

How are advisors adapting communication strategies to changing client expectations?

Client communication strategies are evolving as advisors respond to demographic shifts, digital expectations and heightened demand for transparency. Read how firms are adjusting cadence, channels and messaging.

How does client management impact long-term practice value?

Effective client management is often viewed as a driver of enterprise value. Client management is a key area of focus for retention, referrals and succession outcomes. Learn how client experience strategy directly to firm durability and valuation.