Hardware and software

Advisers who still rely on spreadsheets run a real risk of becoming obsolete.

Advisers who still rely on spreadsheets run a real risk of becoming obsolete.

Using the right tools helps offer a good customer service, but there are other great benefits as well, says Klingman COO Michael Paley.

Using the right tools helps offer a good customer service, but there are other great benefits as well, says Klingman COO Michael Paley.

Why offering a human touch is easier with the newest wealth management technology.

Why offering a human touch is easier with the newest wealth management technology.

Insurers including Northwestern Mutual are seeking to gain more capabilities through technology platforms.

The firm's decision has advisers and clients questioning the investment policies and maturity of the digital platform.

Automated advice can provide efficiency, but it is not going to be for every adviser, says LPL's chief information officer, Victor Fetter.

Sending performance statements every 90 days can undercut planning goals. There is a better way to keep clients informed.

Just about everyone in financial services wants to offer these retirement planning advice to wealthier boomers, but this firm rises to the top, says Tech Tools' columnist Joel Bruckenstein.

Personal Capital CEO Bill Harris argues financial institutions are more focused on product offerings than clients.

"It was terribly important to us that we were participating and supporting a partnership with a firm that is innovating and has strong backing," said Richard Steinmeier, head of the Wealth Advice Center at UBS.

The year-old automated advice service is revealing some new ways advisers use robos — and it's quelling some big fears.

"If you're a financial services company and you're not thinking of yourself as a financial tech company, then you're probably in a declining business model," says Rob Foregger, co-founder of NextCapital.

Combine data from your practice with a personal touch to claim that young client who everyone fears is going to leave for a digital adviser.

Despite much innovation, needs of new planners still aren't being met.

Goal-planning and security are two areas where wealth management firms need to innovate most, say Corporate Insight researchers.

With retirement accounts being affected by the upcoming fiduciary rule, many advisers aren’t sure what their first step should be.

With a few simple tweaks to their strategy, planners can stop making flubs that can hurt their business — or even their personal brand.