More about InVest: As new digital tools transform wealth management, the industry’s largest players are rushing to adapt to ever-increasing customer expectations, while smaller firms strive to keep pace. Behind the scenes, many are investing more on technology and hiring to drive growth, but margins remain under pressure. In|Vest West is exploring all the dynamics at play — from front to back office — and the technologies that are shaping the future of the firm.

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Kamala Wedding is the Head of Customer Success for the America's at Shift where she oversees the close working relationship with customers to provide ongoing support and guidance around business strategy and transformation topics to ensure overall customer satisfaction, and successful product adoption. She has spent her career fighting fraud, managing large operations and developing anti-fraud strategy for all lines of business. Kamala is an international speaker, subject matter expert and is certified in Change Management. Prior to joining Shift, she spent twenty years at Farmers Insurance most recently as the Director of SIU.
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Combining the two Swiss megabanks means more assets and a bigger brand for UBS. But it could be a heavy lift, slowing U.S. advisor recruitment.
March 21 -
In an unusual case, regulators have accused a Boston investment advisor of violating his fiduciary duty by putting his clients into high-fee retirement products.
March 21 -
Justin Heller was a member of the 2013 men's squad that won the ACC championship. A decade later, he joined the industry's movement toward independence.
March 21 -
In a new computer simulation, it's up to you to save America's largest entitlement program — or it's "Game Over."
March 21 -
The group behind the ongoing campaign allegedly has the support of a hosting provider that's complicit in helping spin-up new scam websites.
March 21 -
The wealthtech consulting firm's chief commercial officer argues that if you don't know what makes you special as an advisor, your tech won't help you grow.
March 21 -
The giant insurer and wealth management firm is seeking to engage Generation Z women who are the largest group of the digital pinboard's users.
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