What’s new with your client? Data will tell you before they do
Schwab has a prediction about the future and it’s, well, predictive. In coming years, advisors won’t need a phone call or email to learn when a client is making a down payment on a house or paying caterers for a big wedding. Instead, data will predict and alert those expenses, says Bernie Clark, head of Schwab Advisor Services.
In his conversation with Financial Planning’s Editor-in-Chief Chelsea Emery, Clark also detailed the firm’s investments in banking services and addressed whether the firm will compete with Amazon for data — and how it is used.